Posts by: Dr. Laura Copeland, CMIO, Healthtech Consultants

COVID-19

Rise in telehealth sessions alone won't create great patient experiences [podcast]

Dr. Laura Copeland discusses her years of experience with virtual care and how to improve the experience for patients and providers.

change management

Managing change on a burning platform

CMIO Dr. Laura Copeland explains that when life presents us with a burning platform, we must change the way we change.

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