Healthcare interoperability and the vendor-system divide
Nordic's Director of Digital Health Scott Rossignol shares how to break down interoperability barriers between health systems and vendors.
Performance Improvement
January 13, 2021
American use of the EHR: What can we learn from others?
Citing a recent JAMA Internal Medicine study, Dr. Craig Joseph dives into the differences between EHR use in the U.S. versus non-U.S. countries. Some results are more surprising than you'd think.
Implementation
January 7, 2021
Remote relationships: How to build trust during strategic engagements
Nordic's Managing Director of Performance Improvement Kelly Krulisky offers lessons learned when building relationships in a remote work environment.
Performance Improvement
December 23, 2020
If you choose not to decide, you still have made a choice
Dr. Craig Joseph discusses the "default effect," highlighting how default EHR actions can not only improve the user experience, but also help clinical users take the best care of their patients.
training
December 21, 2020
Creating and leveraging a successful Super User program [podcast]
Manager of Training Solutions Sarah Rosebrock chatted with leaders from Baylor Scott & White Health about their successful Super User program.
EHR
December 17, 2020
[Webinar Recording] Updated outpatient E/M codes: EHR workflow and operational considerations
In part two of Nordic and the American Medical Association's E/M transition webinar series, panelists shared how the updated outpatient documentation guidelines will impact EHR workflows and necessitate operational changes to take advantage of the new E/M guidelines.
Performance Improvement
December 14, 2020
Preparing for the 2021 E/M code transition begins with education
Nordic's Senior Manager - Performance Improvement Kristin Stewart provides a high-level overview of the E/M code changes, offering advice on how to prepare your transition-critical training strategy.
Epic Community Connect
December 10, 2020
How to implement a successful Community Connect program [video]
Learn how Scripps Health partnered with Nordic to implement a successful Epic Community Connect program.
Performance Improvement
December 7, 2020
Hittin' the road to a Single Billing Office
Learn three main areas to consider when planning a journey to a Single Billing Office.
COVID-19
December 3, 2020
COVID-19 vaccinations: Now is the time for healthcare IT to step up
Nordic's CMO Dr. Craig Joseph shares what healthcare IT experts should be doing right now to prepare to administer the COVID-19 vaccines.
Culture
November 23, 2020
Nordic team members launch employee resource groups to foster diversity and inclusion
Nordic team members launch ERGs for the Black and LGBTQIA2+ communities to foster greater diversity and inclusion both within Nordic and in the community.
Advisory
November 19, 2020
Why healthcare needs a Dewey Decimal System for Data Governance
Nordic's Director of Advisory Services - Data & Analytics Kevin Erdal explains why organizations should be prioritizing data governance and creating a better system for classifying and managing healthcare data.
EHR
November 10, 2020
De-adopting low-value EHR practices
Inspired by a recent article from the Journal of the American Medical Association about de-adopting low-value care, Dr. Craig Joseph shares three EHR practices he believes should be de-adopted for better results.
Performance Improvement
November 9, 2020
Can you hear me now? Avoiding a bad connection from your digital front door
Nordic's Director of Performance Improvement Blake Sollenberger, offers his take on deploying an effective digital front door strategy that prevents patients from seeking a better connection with other providers.
Culture
November 5, 2020
A leadership conversation with President of Managed Services Vivek Swaminathan
Nordic's President of Managed Services Vivek Swaminathan joined CHIME's Russ Branzell for a conversation about leadership.
EHR
October 29, 2020
How to find your broken EHR windows
In his second blog post on broken EHR windows, Dr. Craig Joseph discusses how to find those problem areas in your system.
EHR
October 28, 2020
[Webinar Recording] E/M office visit update: The future of outpatient physician documentation
Nordic teamed up with the American Medical Association to shed light on how E/M code changes will impact physicians. This is the first of three webinars the two organizations are hosting on this topic.
EHR
October 14, 2020
Broken Windows theory and the EHR
Dr. Craig Joseph applies the Broken Window theory to the EHR and makes a case for fixing the minor errors.
Implementation
October 13, 2020
Why fundamentals matter: Three key plays for a winning EHR
Pat Hingley, VP of Cerner Solutions, breaks down the game plan for a successful EHR implementation.
Performance Improvement
September 30, 2020
The risks of EHR theater
Dr. Craig Joseph discusses "EHR theater" a term he's dubbed to describe the false sense of security pop-up warnings and alerts present in the EHR.
Performance Improvement
September 17, 2020
[Webinar Recording] E/M Code Changes: What will happen to the physician note?
Learn how your organization can maximize physician satisfaction and improve clinical workflows while adhering to the upcoming changes to E/M rules.
Performance Improvement
August 26, 2020
How little things can make a big difference
Dr. Joseph discusses how small healthcare information technology changes can have outsized results on clinical/operational staff and patients.
Performance Improvement
August 14, 2020
How to bring your payor contracts into the limelight
Blake breaks down Epic Resolute’s reimbursement contracts integration opportunities and how they can help your organization.
Advisory
August 12, 2020
Reimagining physician documentation
With new federal rules aimed at reducing documentation for physicians and giving patients greater access to PHI, now is the time to rethink documentation.
Performance Improvement
August 11, 2020
[Webinar Recording] Information Blocking: How to prepare your organization
Information blocking rules impact how health systems respond to requests for PHI. Starting Nov. 2, it will be essential to electronically share certain patient information.
Performance Improvement
August 10, 2020
How to improve and expand your virtual care capabilities
As COVID-19 created an almost immediate need for virtual care solutions, learn more about how you can improve upon your existing telehealth capabilities.
Performance Improvement
August 7, 2020
Addressing key questions and misperceptions of the 2021 E/M changes
As healthcare organizations prepare for the upcoming E/M coding changes for Jan. 1, we answer common questions and address misperceptions about the updates.
Performance Improvement
August 6, 2020
Define revenue cycle success with charge reconciliation
Daily charge reconciliation ensures accurate and comprehensive charge capture and protects revenue. Learn how to establish an effective process.
Performance Improvement
August 3, 2020
Preparing your stakeholders for new information blocking rules
Newly passed provisions about information blocking will have a big impact well beyong just IT. Learn where to focus your efforts.
digital health
July 29, 2020
Are quality metrics becoming MacGuffins of healthcare?
When we focus too much on quality metrics and too little on the patient, then we're chasing after the wrong goal.
COVID-19
July 28, 2020
Overview of Nordic's Provider Experience Solution
Learn how Nordic can you help your organization safeguard revenue outcomes and improve your physician efficiency and experience.
COVID-19
July 22, 2020
Overview of Nordic's Cash Flow Solution
In this video, learn how Nordic's Cash Flow Solution can help your organization increase cash flow to speed up its financial recovery from COVID-19.
consulting tips
July 21, 2020
Reflections on healthcare IT consulting in the midst of COVID-19
Katherine addresses the emotions and challenges consultants may be experiencing during the pandemic.
Performance Improvement
July 16, 2020
Webinar Recording: Strategically preparing your organization for 2021 E/M transitions
Learn about the many clinical and financial impacts a proposed CMS rule change to E/M coding will have on organizations and how your can prepare.
Performance Improvement
July 15, 2020
Information Blocking: To block or not to block
Recent legislation will allow patients easier access to their chart data, so prepare for dicussions about privacy protections and data blocking.
mergers and acquisitions
July 14, 2020
Things to consider when embarking on a merger or acquisition
In this video, Senior Consultant Kristen Schmidt shares her advice for organizations embarking on a merger or acquisition.