Polishing your portal to empower patients
Nordic's Tanner Pederson provides tips for optimizing your referral workflows to allow your patients to become their own referral coordinator.
healthcare consulting
June 2, 2021
The good stuff is rarely learned in meetings
Though teleconferences and video calls have become the norm, Dr. Craig Joseph opines that in-person interactions still have tremendous value.
EHR
May 13, 2021
Big data and interoperability: The keys to better healthcare interactions
Nordic’s CEO Jim Costanzo believes that data and interoperability are the keys to designing better healthcare interactions.
Implementation
May 11, 2021
An enterprise roadmap to data conversions
The road to data conversions can be bumpy. Nordic’s Scott Isaacson lays out a roadmap to make your journey smooth, leading to a stronger business with better outcomes.
Advisory Services
May 6, 2021
Evolution of Service Capture - Webinar Recording
Panelists from Nordic and Texas Children's Hospital discuss service capture best practices and a successful collaboration between the two organizations.
EHR
May 5, 2021
Patient identifiers: A solution whose time has come
Dr. Craig Joseph shares his thoughts on why patient identification tools are a necessity in the U.S. healthcare system.
EHR
April 21, 2021
CHIME Spring Forum thoughts: Create great user experiences for all the users
With the CHIME21 Spring Forum in his rearview, Dr. Craig Joseph reflects on his biggest takeaway from the virtual conference.
healthcare consulting
April 12, 2021
Talking tech in healthcare: CHIME 2021 Spring Forum
Ahead of the CHIME21 Spring Forum, Nordic's CEO Jim Costanzo gives a brief take on Big Tech in healthcare and offers questions that spring to his mind.
EHR
April 7, 2021
ONC 2021 Annual Meeting: Moving towards meaningful communication
Dr. Craig Joseph gives a breakdown of the hot topics at this year's ONC Annual Meeting, which includes interoperability, usability, and E/M documentation.
healthcare consulting
March 31, 2021
Growing from strong foundations
Nordic's CEO Jim Costanzo shares how we're focused on helping healthcare organizations succeed by improving their clinical, operational, and economic functioning.
EHR
March 25, 2021
New E/M Guidelines: How organizations are moving forward successfully - Webinar Recording
Panelists from Nordic and the American Medical Association share how to follow the lead of other organizations that are successfully leveraging the new E/M guidelines.
EHR
March 24, 2021
Transparency and healthcare
Dr. Craig Joseph uses a recent travel experience to share how more transparency in healthcare is beneficial for the patient and the health system.
digital health
March 11, 2021
[Webinar recording] Making Data Governance Actionable
Data governance in healthcare doesn't have to be so challenging. Our panel of experts discuss best practices for data governance in this webinar recording.
EHR
March 10, 2021
The brilliance of GROSS
Dr. Craig Joseph advocates that getting rid of stupid stuff (GROSS) should be an ongoing practice for healthcare systems, not just in its EHR, but across the organization as a whole.
Managed Services
February 25, 2021
[Webinar recording] Service Desk in the time of COVID-19
Nordic’s Service Delivery Managers explore strategies to optimize your service desk earn more satisfied clinicians, employees, and patients.
EHR
February 24, 2021
Let your physician builders build (or architects architect)
Dr. Craig Joseph covers the benefits of a physician builder program and how it can lead to increased EHR satisfaction among doctors.
EHR
February 10, 2021
New E/M documentation changes: Where does your organization stand?
Dr. Craig Joseph recaps the E/M code changes that went into effect on Jan. 1, 2021, offering insights into where organizations are at with this transition.
Performance Improvement
February 2, 2021
Optimizing and aligning your workqueue building blocks
Nordic's Everett Hayes shares tips for realigning your EHR workqueues to achieve optimal results.
COVID-19
January 27, 2021
What kind of tech can help with COVID-19 vaccination? All three kinds: high tech, low tech, and no tech
Nordic's CMO Dr. Craig Joseph shares why he believes a combination of high tech, low tech, and no tech could help improve vaccination rates.
Implementation
January 25, 2021
Near, far, [project] manage wherever you are
Nordic's Managing Consultant of Affiliate Solutions Vanessa Raffio shares how to ensure projects are successful despite project managing remotely.
EHR
January 21, 2021
EHR use in health systems: An international perspective
Tasman Global's Steve Lewis shares an international take on a JAMA Internal Medicine study about the differences between EHR use in the U.S. versus non-U.S. countries.
digital health
January 19, 2021
Healthcare interoperability and the vendor-system divide
Nordic's Director of Digital Health Scott Rossignol shares how to break down interoperability barriers between health systems and vendors.
Performance Improvement
January 13, 2021
American use of the EHR: What can we learn from others?
Citing a recent JAMA Internal Medicine study, Dr. Craig Joseph dives into the differences between EHR use in the U.S. versus non-U.S. countries. Some results are more surprising than you'd think.
Implementation
January 7, 2021
Remote relationships: How to build trust during strategic engagements
Nordic's Managing Director of Performance Improvement Kelly Krulisky offers lessons learned when building relationships in a remote work environment.
Performance Improvement
December 23, 2020
If you choose not to decide, you still have made a choice
Dr. Craig Joseph discusses the "default effect," highlighting how default EHR actions can not only improve the user experience, but also help clinical users take the best care of their patients.
training
December 21, 2020
Creating and leveraging a successful Super User program [podcast]
Manager of Training Solutions Sarah Rosebrock chatted with leaders from Baylor Scott & White Health about their successful Super User program.
EHR
December 17, 2020
[Webinar Recording] Updated outpatient E/M codes: EHR workflow and operational considerations
In part two of Nordic and the American Medical Association's E/M transition webinar series, panelists shared how the updated outpatient documentation guidelines will impact EHR workflows and necessitate operational changes to take advantage of the new E/M guidelines.
Performance Improvement
December 14, 2020
Preparing for the 2021 E/M code transition begins with education
Nordic's Senior Manager - Performance Improvement Kristin Stewart provides a high-level overview of the E/M code changes, offering advice on how to prepare your transition-critical training strategy.
Epic Community Connect
December 10, 2020
How to implement a successful Community Connect program [video]
Learn how Scripps Health partnered with Nordic to implement a successful Epic Community Connect program.
Performance Improvement
December 7, 2020
Hittin' the road to a Single Billing Office
Learn three main areas to consider when planning a journey to a Single Billing Office.
COVID-19
December 3, 2020
COVID-19 vaccinations: Now is the time for healthcare IT to step up
Nordic's CMO Dr. Craig Joseph shares what healthcare IT experts should be doing right now to prepare to administer the COVID-19 vaccines.
Culture
November 23, 2020
Nordic team members launch employee resource groups to foster diversity and inclusion
Nordic team members launch ERGs for the Black and LGBTQIA2+ communities to foster greater diversity and inclusion both within Nordic and in the community.
Advisory
November 19, 2020
Why healthcare needs a Dewey Decimal System for Data Governance
Nordic's Director of Advisory Services - Data & Analytics Kevin Erdal explains why organizations should be prioritizing data governance and creating a better system for classifying and managing healthcare data.
EHR
November 10, 2020
De-adopting low-value EHR practices
Inspired by a recent article from the Journal of the American Medical Association about de-adopting low-value care, Dr. Craig Joseph shares three EHR practices he believes should be de-adopted for better results.
Performance Improvement
November 9, 2020
Can you hear me now? Avoiding a bad connection from your digital front door
Nordic's Director of Performance Improvement Blake Sollenberger, offers his take on deploying an effective digital front door strategy that prevents patients from seeking a better connection with other providers.
Culture
November 5, 2020
A leadership conversation with President of Managed Services Vivek Swaminathan
Nordic's President of Managed Services Vivek Swaminathan joined CHIME's Russ Branzell for a conversation about leadership.