Performance Improvement

Polishing your portal to empower patients

Nordic's Tanner Pederson provides tips for optimizing your referral workflows to allow your patients to become their own referral coordinator.

healthcare consulting

The good stuff is rarely learned in meetings

Though teleconferences and video calls have become the norm, Dr. Craig Joseph opines that in-person interactions still have tremendous value.

EHR

Big data and interoperability: The keys to better healthcare interactions

Nordic’s CEO Jim Costanzo believes that data and interoperability are the keys to designing better healthcare interactions.

Implementation

An enterprise roadmap to data conversions

The road to data conversions can be bumpy. Nordic’s Scott Isaacson lays out a roadmap to make your journey smooth, leading to a stronger business with better outcomes.

Advisory Services

Evolution of Service Capture - Webinar Recording

Panelists from Nordic and Texas Children's Hospital discuss service capture best practices and a successful collaboration between the two organizations.

EHR

Patient identifiers: A solution whose time has come

Dr. Craig Joseph shares his thoughts on why patient identification tools are a necessity in the U.S. healthcare system.

EHR

CHIME Spring Forum thoughts: Create great user experiences for all the users

With the CHIME21 Spring Forum in his rearview, Dr. Craig Joseph reflects on his biggest takeaway from the virtual conference.

healthcare consulting

Talking tech in healthcare: CHIME 2021 Spring Forum

Ahead of the CHIME21 Spring Forum, Nordic's CEO Jim Costanzo gives a brief take on Big Tech in healthcare and offers questions that spring to his mind.

EHR

ONC 2021 Annual Meeting: Moving towards meaningful communication

Dr. Craig Joseph gives a breakdown of the hot topics at this year's ONC Annual Meeting, which includes interoperability, usability, and E/M documentation.

healthcare consulting

Growing from strong foundations

Nordic's CEO Jim Costanzo shares how we're focused on helping healthcare organizations succeed by improving their clinical, operational, and economic functioning.

EHR

New E/M Guidelines: How organizations are moving forward successfully - Webinar Recording

Panelists from Nordic and the American Medical Association share how to follow the lead of other organizations that are successfully leveraging the new E/M guidelines.

EHR

Transparency and healthcare

Dr. Craig Joseph uses a recent travel experience to share how more transparency in healthcare is beneficial for the patient and the health system.

digital health

[Webinar recording] Making Data Governance Actionable

Data governance in healthcare doesn't have to be so challenging. Our panel of experts discuss best practices for data governance in this webinar recording.

EHR

The brilliance of GROSS

Dr. Craig Joseph advocates that getting rid of stupid stuff (GROSS) should be an ongoing practice for healthcare systems, not just in its EHR, but across the organization as a whole.

Managed Services

[Webinar recording] Service Desk in the time of COVID-19

Nordic’s Service Delivery Managers explore strategies to optimize your service desk earn more satisfied clinicians, employees, and patients.

EHR

Let your physician builders build (or architects architect)

Dr. Craig Joseph covers the benefits of a physician builder program and how it can lead to increased EHR satisfaction among doctors.

EHR

New E/M documentation changes: Where does your organization stand?

Dr. Craig Joseph recaps the E/M code changes that went into effect on Jan. 1, 2021, offering insights into where organizations are at with this transition.

Performance Improvement

Optimizing and aligning your workqueue building blocks

Nordic's Everett Hayes shares tips for realigning your EHR workqueues to achieve optimal results.

COVID-19

What kind of tech can help with COVID-19 vaccination? All three kinds: high tech, low tech, and no tech

Nordic's CMO Dr. Craig Joseph shares why he believes a combination of high tech, low tech, and no tech could help improve vaccination rates.

Implementation

Near, far, [project] manage wherever you are

Nordic's Managing Consultant of Affiliate Solutions Vanessa Raffio shares how to ensure projects are successful despite project managing remotely.

EHR

EHR use in health systems: An international perspective

Tasman Global's Steve Lewis shares an international take on a JAMA Internal Medicine study about the differences between EHR use in the U.S. versus non-U.S. countries.

digital health

Healthcare interoperability and the vendor-system divide

Nordic's Director of Digital Health Scott Rossignol shares how to break down interoperability barriers between health systems and vendors.

Performance Improvement

American use of the EHR: What can we learn from others?

Citing a recent JAMA Internal Medicine study, Dr. Craig Joseph dives into the differences between EHR use in the U.S. versus non-U.S. countries. Some results are more surprising than you'd think.

Implementation

Remote relationships: How to build trust during strategic engagements

Nordic's Managing Director of Performance Improvement Kelly Krulisky offers lessons learned when building relationships in a remote work environment.

Performance Improvement

If you choose not to decide, you still have made a choice

Dr. Craig Joseph discusses the "default effect," highlighting how default EHR actions can not only improve the user experience, but also help clinical users take the best care of their patients.

training

Creating and leveraging a successful Super User program [podcast]

Manager of Training Solutions Sarah Rosebrock chatted with leaders from Baylor Scott & White Health about their successful Super User program.

EHR

[Webinar Recording] Updated outpatient E/M codes: EHR workflow and operational considerations

In part two of Nordic and the American Medical Association's E/M transition webinar series, panelists shared how the updated outpatient documentation guidelines will impact EHR workflows and necessitate operational changes to take advantage of the new E/M guidelines.

Performance Improvement

Preparing for the 2021 E/M code transition begins with education

Nordic's Senior Manager - Performance Improvement Kristin Stewart provides a high-level overview of the E/M code changes, offering advice on how to prepare your transition-critical training strategy.

Epic Community Connect

How to implement a successful Community Connect program [video]

Learn how Scripps Health partnered with Nordic to implement a successful Epic Community Connect program.

Performance Improvement

Hittin' the road to a Single Billing Office

Learn three main areas to consider when planning a journey to a Single Billing Office.

COVID-19

COVID-19 vaccinations: Now is the time for healthcare IT to step up

Nordic's CMO Dr. Craig Joseph shares what healthcare IT experts should be doing right now to prepare to administer the COVID-19 vaccines.

Culture

Nordic team members launch employee resource groups to foster diversity and inclusion

Nordic team members launch ERGs for the Black and LGBTQIA2+ communities to foster greater diversity and inclusion both within Nordic and in the community.

Advisory

Why healthcare needs a Dewey Decimal System for Data Governance

Nordic's Director of Advisory Services - Data & Analytics Kevin Erdal explains why organizations should be prioritizing data governance and creating a better system for classifying and managing healthcare data.

EHR

De-adopting low-value EHR practices

Inspired by a recent article from the Journal of the American Medical Association about de-adopting low-value care, Dr. Craig Joseph shares three EHR practices he believes should be de-adopted for better results.

Performance Improvement

Can you hear me now? Avoiding a bad connection from your digital front door

Nordic's Director of Performance Improvement Blake Sollenberger, offers his take on deploying an effective digital front door strategy that prevents patients from seeking a better connection with other providers.

Culture

A leadership conversation with President of Managed Services Vivek Swaminathan

Nordic's President of Managed Services Vivek Swaminathan joined CHIME's Russ Branzell for a conversation about leadership.

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