Broken Windows theory and the EHR
Dr. Craig Joseph applies the Broken Window theory to the EHR and makes a case for fixing the minor errors.
Implementation
October 13, 2020
Why fundamentals matter: Three key plays for a winning EHR
Pat Hingley, VP of Cerner Solutions, breaks down the game plan for a successful EHR implementation.
Performance Improvement
September 30, 2020
The risks of EHR theater
Dr. Craig Joseph discusses "EHR theater" a term he's dubbed to describe the false sense of security pop-up warnings and alerts present in the EHR.
Performance Improvement
September 17, 2020
[Webinar Recording] E/M Code Changes: What will happen to the physician note?
Learn how your organization can maximize physician satisfaction and improve clinical workflows while adhering to the upcoming changes to E/M rules.
Performance Improvement
August 26, 2020
How little things can make a big difference
Dr. Joseph discusses how small healthcare information technology changes can have outsized results on clinical/operational staff and patients.
Performance Improvement
August 14, 2020
How to bring your payor contracts into the limelight
Blake breaks down Epic Resolute’s reimbursement contracts integration opportunities and how they can help your organization.
Advisory
August 12, 2020
Reimagining physician documentation
With new federal rules aimed at reducing documentation for physicians and giving patients greater access to PHI, now is the time to rethink documentation.
Performance Improvement
August 11, 2020
[Webinar Recording] Information Blocking: How to prepare your organization
Information blocking rules impact how health systems respond to requests for PHI. Starting Nov. 2, it will be essential to electronically share certain patient information.
Performance Improvement
August 10, 2020
How to improve and expand your virtual care capabilities
As COVID-19 created an almost immediate need for virtual care solutions, learn more about how you can improve upon your existing telehealth capabilities.
Performance Improvement
August 7, 2020
Addressing key questions and misperceptions of the 2021 E/M changes
As healthcare organizations prepare for the upcoming E/M coding changes for Jan. 1, we answer common questions and address misperceptions about the updates.
Performance Improvement
August 6, 2020
Define revenue cycle success with charge reconciliation
Daily charge reconciliation ensures accurate and comprehensive charge capture and protects revenue. Learn how to establish an effective process.
Performance Improvement
August 3, 2020
Preparing your stakeholders for new information blocking rules
Newly passed provisions about information blocking will have a big impact well beyong just IT. Learn where to focus your efforts.
digital health
July 29, 2020
Are quality metrics becoming MacGuffins of healthcare?
When we focus too much on quality metrics and too little on the patient, then we're chasing after the wrong goal.
COVID-19
July 28, 2020
Overview of Nordic's Provider Experience Solution
Learn how Nordic can you help your organization safeguard revenue outcomes and improve your physician efficiency and experience.
COVID-19
July 22, 2020
Overview of Nordic's Cash Flow Solution
In this video, learn how Nordic's Cash Flow Solution can help your organization increase cash flow to speed up its financial recovery from COVID-19.
consulting tips
July 21, 2020
Reflections on healthcare IT consulting in the midst of COVID-19
Katherine addresses the emotions and challenges consultants may be experiencing during the pandemic.
Performance Improvement
July 16, 2020
Webinar Recording: Strategically preparing your organization for 2021 E/M transitions
Learn about the many clinical and financial impacts a proposed CMS rule change to E/M coding will have on organizations and how your can prepare.
Performance Improvement
July 15, 2020
Information Blocking: To block or not to block
Recent legislation will allow patients easier access to their chart data, so prepare for dicussions about privacy protections and data blocking.
mergers and acquisitions
July 14, 2020
Things to consider when embarking on a merger or acquisition
In this video, Senior Consultant Kristen Schmidt shares her advice for organizations embarking on a merger or acquisition.
COVID-19
July 9, 2020
Overview of Nordic's Patient Access Solution
In this video, learn how Nordic can help healthcare organizations increase their access for patients so they can get the care they need.
Performance Improvement
July 1, 2020
2021 E/M code documentation: It’s the end of the world, and I feel fine
Nordic's CMO dives into the history of E/M codes and how a proposed CMS rule change could help eliminate unneccessary documentation.
Culture
June 29, 2020
Creating better healthcare experiences for transgender and gender-nonconforming patients
As we celebrate Pride Month, Keith describes the tools healthcare organizations can use to improve outcomes to prevent patients from experiencing discrimination.
Managed Services
June 24, 2020
Overview of Nordic's Upgrades and Ticket Backlog Solution
In this video, learn how Nordic's Managed Services team can take on your EHR upgrades and ticket backlog to get your IT team back on its feet.
Performance Improvement
June 11, 2020
Navigating new Medicare hospital outpatient department authorization requirements
Prepare for a new CMS rule that will require organizations to obtain prior authorization for specific outpatient department services for Medicare patients.
digital health
June 10, 2020
Overview of Nordic’s Capacity Simulation and Management Solution
In this video, learn how Nordic can help organizations anticipate patient volume and the impact of reopening across the care continuum.
COVID-19
June 5, 2020
Strategies to reassure patients to pursue healthcare needs again
After suspending routine and elective care due to the pandemic, learn what providers can do to encourage patients to pursue needed medical services.
digital health
May 29, 2020
Automating submission of data to registries [podcast]
Director of Interoperability Scott Rossignol discusses Registry Direct, a tool that automates the submission of data to registries
Managed Services
May 28, 2020
Studies in reacting to crisis with agility: The power of partnerships
Nordic’s Managed Services team has been able to make specific adjustments and additions to help its healthcare partners react during the pandemic.
COVID-19
May 21, 2020
9 tips for providing a great virtual care experience
With virtual care becoming more popular and accessible during the COVID-19 pandemic, here are some tips and tricks when engaging in virtual visits.
revenue cycle
May 19, 2020
Financially recovering from COVID-19: Strategies to maximize cash flow
These immediate actions can help healthcare organizations maximize and predict cash flow on the road to a full recovery.
COVID-19
May 14, 2020
5 areas to consider when reopening your operating room
Maximize utilization of your OR as restrictions loosen but COVID-19 concerns remain.
COVID-19
May 7, 2020
Request telehealth and COVID-19 lab payer matrix
We've compiled a matrix for payers with the latest rules for charging, coding, and reimbursement for telehealth and COVID-19 lab testing.
consulting tips
May 5, 2020
Preparing for your virtual interview [download]
As more organizations are conducting virtual interviews, we've compile a list of tips to help job seekers prepare for the virtual interview process.
COVID-19
May 1, 2020
Rise in telehealth sessions alone won't create great patient experiences [podcast]
Dr. Laura Copeland discusses her years of experience with virtual care and how to improve the experience for patients and providers.
revenue cycle
April 23, 2020
Maximizing capacity for rescheduled elective and routine care
Your organization can take these steps now to maximize capacity, care, and revenue when you're able to provide elective and routine services once again.
COVID-19
April 15, 2020
Strategies for a successful virtual business office
A shift to more remote work may be the new normal. We offer tips on how to manage your revenue cycle and a remote workforce in the short and long term.