End-to-end training and mentorship led by system experts

Our Epic-certified and Epic-credentialed trainers deliver high-quality training while mentoring your staff in adult education principles. We host hands-on Epic classroom sessions, create custom curriculum, build training environments, and project manage entire end-user training programs for implementation, optimization, and Community Connect projects. 

Success Stories


Learn what makes our training approach unique.

A suite of training solutions

  • Training program and project management
  • Curriculum development
  • MST environment build and maintenance
  • Credentialed trainer program management and execution
  • Classroom training

The Nordic training team

Our Training Practice is made up of over 60 experienced consultant trainers. Each day we work to understand individual skill sets in the Epic training space and match them to the customer that can best use their skills.

Training experts have an average of seven years of Epic experience and 11 years of healthcare and adult education experience. In addition to drawing on knowledge from engagements with over 50 Epic clients, many of our consultant trainers have also spent time on Epic’s internal training team. Our consultants have served in multiple capacities across Epic projects, all the way from training program management to classroom training preparation and delivery.

We offer a variety of resources to ensure your team delivers not only a high-quality training curriculum, but also a consistently excellent classroom training experience.

TRAINING PROJECT Nordic's training managers plan and manage your training program alongside your existing training manager or director, ensuring training milestones align with project milestones and training managers can scale as needed within your organization.
INSTRUCTIONAL DESIGNERS Certified instructional designers are focused leaders with extensive experience in curriculum design, classroom training, and training environment build.
SENIOR CREDENTIALED TRAINERS Our senior credentialed trainers are, first and foremost, effective teachers. Typically certified in their application, and with years of Epic adult education experience, they mentor your CTs, helping them understand classroom training techniques while serving as valuable assistants to your principal trainers — aiding with curriculum design as needed.
PRINCIPAL TRAINERS Principal trainers create the role- and workflow-based curriculum for your training program. These team members have gained an understanding of the system through certification, and their experience with training across multiple organizations enables them to identify areas where classroom training may not be the best solution while designing curriculum that will best meet users' needs.

The Nordic difference

Genuine partnership Creating strong, lasting relationships is central to our training approach. Our consultants aren't just system experts; they're skilled mentors dedicated to sharing their best secrets with you. We power our training programs with the same collective knowledge base used to solve problems in the field, saving you time and resources in the process.

Certifications Our consultants are certified in every Epic application. With over 1,800 certifications company-wide and an average of five certifications per consultant, you'll receive mentoring and instruction from the industry's elite Epic experts.

Nordic is noted for their high-quality consultants and for consistently delivering the right resources, right cost, and right timeline.


Deliver effective role-based training to users throughout your organization.

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