The University of Kansas Health System partnered with Nordic for an enterprise Epic extension project. They were two weeks away from super-user training and two months away from go-live when the COVID-19 pandemic hit the United States. Social distancing restrictions meant classroom training was no longer an option. They needed a plan to convert classroom training to a virtual format that leveraged existing system resources and allowed for a sustainable and repeatable approach to implementation training.
Nordic worked with The University of Kansas Health System to adapt previously created classroom materials into a fully virtual program within six weeks. Following adult learning principles, Nordic evaluated learning objectives and carefully mapped them to e-learning modules and virtual classroom sessions, reducing class time by up to 35%. Paired with a post-class reinforcement program, this streamlined approach improves retention and end-user adoption.