Success Stories: QUALITY REPORTING: PIEDMONT HEALTHCARE

Piedmont Healthcare partners with Nordic to improve HAI reporting capabilities

Project Scope Overview

  • Client Corporate Headquarters: Atlanta, GA
  • Facilities: 11 hospitals
  • Number of Clinics: 527
  • Number of Employees: 18,000+

The Nordic Team

  • 1 engagement advisor
  • 1 project manager
  • 1 senior consultant

Results

  • Assisted Piedmont Healthcare in building a complex risk-scoring system to track hospital-acquired infections (HAI)
  • Developed unit-based reporting tools, enabling clinicians to view and track bundle compliance at the patient level
  • Helped Piedmont accurately predict a patient's risk of infection based on factors such as length of hospital stay, medication list, existing wounds, and more
  • Reduced system-wide infection rates and improved HAI process measures from 84% to an average of 89%

 

 

 

 

The Piedmont Clinic, a non-profit health system, needed a more reliable and agile platform within its Epic EHR to track quality bundle compliance for hospital-acquired infections (HAIs), including central line-associated blood stream infections (CLABSI), catheter-associated urinary tract infections (CAUTI), and more.

Nordic built a complex risk-scoring system that was standardized and simple to review — making it easier for nurse managers and infection control users to track HAI data. Piedmont can now accurately predict a patient’s risk of infection based on factors such as length of hospital stay, medication list, point of origin, existing wounds, and pressure ulcers. Nordic also helped Piedmont develop unit-based reporting tools, including nurse manager dashboards and patient list columns, to enable clinicians to view and track bundle compliance at the patient level. 

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Nordic developed a tool that provides real-time feedback and enables our staff to do their job more efficiently. Most importantly, they helped us provide evidence-based quality care to our patients, achieving one of four main project objectives. We've already seen some phenomenal outcomes, including a decrease in our system-wide infection rates. We look forward to seeing even more positive results to come.

MICHAEL O'TOOLE, EXECUTIVE DIRECTOR OF QUALITY IMPROVEMENT

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