In December 2013, ThedaCare, a longstanding and trusted partner, contacted Nordic. ThedaCare had recently affiliated with Community Health Network (CHN) and Wild Rose Hospital. ThedaCare wanted to bring these two critical access hospitals and 18 ambulatory clinics live onto Epic quickly by extending its current build by July 1, 2014 to meet a Meaningful Use deadline. However, with competing priorities, the organization needed a partner to help ensure implementation success on such an aggressive timeline.
Nordic’s Affiliate Solutions team quickly provided ThedaCare with a plan for an accelerated 19-week implementation of the 20 facilities from discovery to go-live. The Nordic team began work in mid-February to complete gap analysis for the sites and identify unique workflows. The team then built and tested the system while creating training materials with the assistance of seven consultant trainers to train over 600 end users.
Throughout go-live, Nordic provided 60 go-live supporters to assist with the transition during the first two weeks on the new system.