Here are a few reasons clients and consultants stay with Nordic.
KLAS Reviewed Collected about Nordic by KLAS 2014-2018 © KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
Highest rated by KLAS for Epic Go-Forward Application Managed Services • 2018
Nordic led all firms in application managed services (AMS) with an overall score of 93.5. In the report, Nordic had the most validated sites of any firm that provides go-forward support for Epic. Nordic has also outperformed the market average in giving clients’ their money’s worth, meeting service delivery timelines, quality of service staff, executive involvement, strategic expertise, and overall satisfaction. Over 75 percent of clients rated Nordic 90 or higher out of 100 for overall performance. Read our press release here. AMS & Help Desk 2018 report, © KLAS Enterprises, LLC. All rights reserved.
#1 in KLAS for HIT Assessment & Strategy Planning • 2018
Nordic received the highest rating with a score of 98.1 in the KLAS report that seeks to answer the question which health IT consulting firms partner to exceed expectations. All reporting clients stated that Nordic met or exceeded their expectations with a majority stating that Nordic exceeded expectations. Nordic received high marks across the board from clients for quality of service staff, executive involvement, and strategic expertise. Read our press release here. HIT Assessment & Strategic Planning 2018 report, © KLAS Enterprises, LLC. All rights reserved.
#1 in KLAS for True Partnership • Healthcare Consulting and Services • 2018
Healthcare organizations identified Nordic as a true partner more than any other consulting firm in the KLAS report, which included 131 firms mentioned by nearly 250 healthcare organizations. The report cites Nordic's deep Epic expertise, strong client relationships, and emphasis on client success as key reasons. Among Nordic's offerings, the report recognizes Nordic's work in HIT advisory, revenue cycle optimization, HIT support and staffing, and implementation leadership. Read our press release here. Healthcare Consulting and Services 2018 report, © KLAS Enterprises, LLC. All rights reserved.
KLAS Top Performer – Clinical Optimization, Revenue Cycle Optimization • Best in KLAS • 2017
KLAS recognized Nordic as the only firm to be a top performer in both Clinical Optimization and Revenue Cycle Optimization in the 2017 Best in KLAS report. In the report, Nordic had the most validated engagements in the Clinical Optimization category and was one of only three firms with at least 10 validated engagements in the Revenue Cycle category. Not only did Nordic post scores of 92 or higher in both optimization categories, but in HIT Advisory Services as well. Read our press release here. Healthcare IT Advisory 2016 report, © KLAS Enterprises, LLC. All rights reserved.
KLAS Top Performer • Healthcare IT Advisory Services • 2016
Nordic’s Advisory Services was rated a top performing comprehensive vendor for overall performance in the KLAS Healthcare IT Advisory 2016 report. Nordic matched the highest percentage of clients identifying what KLAS refers to as a “Sweet Spot” of Providing Knowledgeable and Expert Resources. Another “Sweet Spot” in which Nordic was mentioned above all but one firm is Overall Communication and Executive Touch Points. The report praises Nordic’s consultants for their ability to mesh with client team members and features clients describing their meaningful partnerships with Nordic as opposed to a transactional relationship. Read our press release here. Healthcare IT Advisory 2016 report, © KLAS Enterprises, LLC. All rights reserved.
KLAS Top Performer • Optimization Services • 2016
Nordic’s Optimization Solutions has been recognized as a top performer in terms of producing the highest positive impact on efficiency and outcomes with over 80 percent of clients reporting a significant positive impact, according to the 2016 KLAS report, Optimization Services 2016 Driving Outcomes from Implementation to Performance Improvement. Nordic has a rating of 92.9 for overall performance, and no other firm has more than its 13 validated client engagements in the report. Read our press release here. Optimization Services 2016, © KLAS Enterprises, LLC. All rights reserved.
KLAS Top Performer • Epic IT Advisory Services • 2016
In the Epic Services 2016 report, we debuted in the IT Advisory Services category as a top performer with a 92.6, showing particularly strong depth in the area of revenue cycle optimization. Additionally, we were covered in Implementation and Staffing with scores that continued to improve over the last two reports (in which we were #1). KLAS also described us as a “strong performer” in our preliminary showing within the Enterprise Implementation Leadership category. Read our press release here. Epic Consulting 2016, © KLAS Enterprises, LLC. All rights reserved.
Black Book No. 1 in Epic IT Advisory Services • 2017
Black Book, an independent market research and public opinion research company, has ranked Nordic No. 1 in client satisfaction for Epic IT Advisory Services for 2017, Black Book announced at HIMSS18. The rankings are based on Black Book’s surveys of healthcare executives and personnel to offer qualitative insight into the industry’s top vendors through 18 key performance indicators.