Practice Director - Ancillary Clinicals Practice

Who we are

Nordic is a little more personal and supportive than your typical consulting company. We’re here to help healthcare organizations improve the health of their patients and business through EHR and ERP expertise, strategy, and managed services. We do this with a focus on transparency and by building strong relationships. Health IT isn’t always easy. But it can be very rewarding. And yes, even fun. If you’re ready for the challenge, apply right here.

Your role

A Nordic practice director leads one of Nordic's consultant practice teams. While overseeing the placement of consultant and prospective consultants, you'll need to be a good listener and make it about "we" as you build relationships with those consultants. You'll need to be able to think, act, and adapt with urgency while communicating with a team of consultants and advocating for their placement and career development. If this sounds like you, here’s what you’ll need:

  • Three or more years of experience implementing, training, or supporting Epic software  
  • Excellent verbal and written communication skills
  • Epic consulting experience, strongly preferred
  • Live in/near Madison, WI or be willing to relocate to the area, preferred

If you know someone else who would be a great fit for this position, let us know.

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Full Job Description

Practice Director

Consulting services practice teams advocate for and build relationships with current and prospective Nordic consultants and oversee consultant hiring, placement, and career development. The Practice Director leads an assigned practice area and manages practice-dedicated staff as well as consultants and candidates. The Practice Director works with the consulting services leadership team and other Nordic teams to formulate and execute the direction and vision for the consulting team.

Key Responsibilities

The Practice Director's responsibilities include, but are not limited to

  • Managing, mentoring, and developing practice team staff; making practice-specific hiring decisions as practice and Nordic growth dictates
  • Ensuring overall practice quality, including attracting and retaining top-caliber talent for Nordic
  • Collaborating with other departments to ensure shared knowledge and understanding of consultant and opportunity pipeline, strategic initiatives, and client satisfaction
  • Establishing and managing performance metrics for assigned practice area, working closely with other departments to ensure success in reaching goals
  • Maintaining strong relationships with top consultants and key candidates assigned to the practice
  • Advocating internally for consultant needs related to placement, extensions, and career development
  • Creating and adopting standards, policies, and best practices designed to improve consultant performance and corporate success
  • Staying current on the latest technology, regulations, and news relating to Epic, healthcare IT, and other pertinent industry trends and developments
  • Working closely with the consulting services team to continually improve processes and workflows to improve consultant experience, generate efficiencies, and achieve cost savings
  • Working on projects that may be assigned on an ad hoc basis and possibly assisting other corporate initiatives as necessary

Skills and Experience

  • Bachelor’s degree or equivalent experience required
  • 3+ years of Epic enterprise implementation, training, or optimization leadership experience required
  • Experience or certification in practice-specific Epic application strongly preferred
  • Epic consulting experience strongly preferred
  • Must demonstrate and embody Nordic’s maxims
  • Excellent communication skills, written and verbal
  • Experience in effective direct people management strongly preferred
  • Strength in relating to people, including the ability to deliver feedback and inspire and motivate others to succeed
  • Business acumen, including a basic understanding of financial metrics and how to lead a team in alignment with organizational goals
  • Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
  • Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
  • Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change; reacting well under pressure
  • Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets
  • Ability to work independently as well as within a team environment

Compensation and Additional Details

  • Local Madison, WI candidates strongly preferred
  • Occasional travel up to 15% of the time or as practice dictates
  • Salary will be based on skills and experience
  • Benefits package offered

Take the next step! Apply now.

Quick note on our partnerships

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Nordic. We appreciate your help in respecting our partners.

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