Managing Consultant - Advisory Services - Affiliate

Who we are

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides health IT staffing, advisory consulting, and managed services that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic’s culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Your role

A Nordic managing consultant will act like an owner by leading projects with a goal of delivering on time, on budget, and with great outcomes. You'll need to make it about "we" by collaborating with engagement advisors to provide overall project and team direction. We're also looking for someone who can Grow. Teach. by sharing lessons learned and best practices with the Implementation Services team while improving our solutions and tools. 

If this sounds like what you're looking for, here’s what you’ll need:

  • 7+ years of Epic project management experience
  • Experience with Community Connect, mergers, acquisitions, or other EHR extension or implementation projects or experience with pre- and post-live training programs, curriculum, development, training management, or MST oversight
  • Strong written and verbal communication skills and a strong customer service attitude

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Full Job Description

Managing Consultant - Advisory Services - Affiliate

The Managing Consultant will provide consulting services to clients in a project leadership capacity. They’ll work directly with the Epic Implementation, Affiliate, or Training Solutions team to enable sales opportunities, support solution development, and provide exceptional on-site solution delivery based upon the needs of Nordic clients.

Key Responsibilities

The Managing Consultant will have the following key responsibilities including, but not limited to:

Key Responsibilities

Project Management and Delivery

  • Leading projects with a goal of delivering on time, on budget, and with great outcomes
  • Monitoring overarching project health, including identifying, mitigating, or escalating issues as needed
  • Developing and maintaining detailed project plan, communication plan, and risk/decision trackers
  • Defining, managing, and adhering to project scope
  • Using, updating, and customizing client and Nordic-provided tools throughout project life cycle
  • Creating polished project deliverables and communications
  • Presenting with confidence and well-polished demeanor; facilitating executive-level meetings
  • Managing meetings effectively, including, but not limited to, preparing agendas and goals, taking notes, and tracking follow ups
  • Producing regular status reports, performing project close, gathering lessons learned, and transferring knowledge

Consultant Team Management

  • Providing overall project and team direction in collaboration with engagement advisor
  • Working with engagement advisor to interview and identify project team members as needed
  • Managing, coaching, and mentoring team, resolving conflicts, maintaining positive team morale, and delivering direct and timely feedback based upon project work and performance

Sales Enablement and Solution Development

  • Supporting the creation of Nordic solution materials, such as toolkit documentation and proposals
  • Discussing client needs with Implementation Services leadership for new solution creation
  • Sharing lessons learned and best practices with the Implementation Services team and helping improve our solutions and tools, providing recommendations based on learnings
  • Serving as lead advisor or project management consultant resource for client opportunities; working with Implementation Services leadership to build sales presentations and collateral and presenting to client
  • Serving as a thought leader for the service line by creating webinars, podcasts, white papers, and blog posts to educate prospective and existing clients
  • Taking direction from Nordic home office, including engagement advisor and Implementation Services leadership
  • Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested

Skills and Experience

  • Bachelor’s degree or equivalent work experience
  • At least one Epic certification preferred, but not required
  • 7+ years Epic project management experience required
  • Experience with Community Connect, mergers, acquisitions, or other EHR extension or implementation projects or experience with pre- and post-live training programs, curriculum development, training management, or MST oversight
  • Strong written and verbal communication skills
  • Strong customer service attitude and skill set
  • Self-starter with ability to meet deadlines and monitor one’s own work product
  • Proven ability to thrive in and foster an existing team-oriented culture rooted in respect, high ethics and integrity, teamwork, camaraderie, collaboration, and effective communication
  • Solution-oriented; skilled in grasping the essentials in complex situations, anticipating client needs, and conceptualizing both problems and solutions
  • Experience in sales or presenting to large groups or key stakeholders preferred
  • Solid knowledge of Microsoft Office Suite, including PowerPoint, Word, Outlook, and Excel
  • Must demonstrate and embody Nordic’s maxims

Compensation and Additional Details

  • Works primarily at client locations, some of which may be in hospitals and medical clinics
  • Additional work to be performed in a professional office environment and/or remotely
  • Ability to travel up to 100% of the time
  • Position works a non-traditional schedule; work may be needed on weekends or evenings
Quick note on our partnerships

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Nordic. We appreciate your help in respecting our partners.

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