Director, Performance Improvement – Advisory Services

Who we are

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides health IT staffing, advisory consulting, and managed services that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic’s culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Your role

A Nordic Director of Performance Improvement - Advisory Services is responsible for selling, creating, and delivering solutions and professional services to meet our client's needs. You'll need to act like an owner by overseeing multiple engagements, collaborating across multiple business lines to develop sales techniques, and developing new market solutions.

If this sounds like what you're looking for, here’s what you’ll need:

  • Bachelor’s degree required, with a preference in business, healthcare administration, industrial engineering or related field
  • 12+ years’ experience in the healthcare industry is preferred

If you know someone else who would be a great fit for this position, let us know.

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Full Job Description

Director, Advisory Services - Performance Improvement

 Performance Improvement is responsible for selling, creating, and delivering solutions and professional services to meet client needs.  The Director, Performance Improvement will work closely with healthcare providers on financial and operational improvements.  Director is responsible for overseeing multiple engagements, collaborating across multiple business lines to develop sales techniques, developing new market solutions, as well as contributing to PI Advisory Solutions.  Ideal candidates will have robust experience in healthcare management consulting. 

Key Responsibilities

A Director, Performance Improvement will be responsible for, but not be limited to:

  • Coordinate internally with other business lines to create high-performing teams
  • Collaborate with Nordic Advisory Services, Managed Services, and Client Partnerships to create content, go to market strategies, and targeted prospecting and sales plans.
  • Build strong client relationships and identify client needs and opportunities for Nordic
  • Support account management and account planning activities, while taking ownership of key client relationships within target accounts
  • Collaborate across Nordic service lines and teams to develop, sell and deliver transformational multi-disciplinary client solutions
  • Uses sales targets to identify and quantify effective sales strategies
  • Develop creative and innovative new go-to-market solutions
  • Serve as the primary point of intersection between Sales and Client Services to demonstrate how our solution offerings create measurable value for our clients
  • Oversee multiple engagements with minimal oversight
  • Develop proposals and statements of work for client specific engagements
  • Participate, support and complete RFI, RFP and sales process
  • Provide timely coaching and mentoring of project team with the goal of developing and retaining talent within the organization

Skills and Experience

  • Bachelor’s degree required, with a preference in business, healthcare administration, industrial engineering or related field
  • 12+ years’ experience in the healthcare industry is preferred
  • Clearly definable accomplishments achieved during their healthcare experience
  • Excellent client interaction skills, collaborative work style, and excellent interpersonal skills
  • Excellent organization skills with excellent attention to detail
  • Must demonstrate and embody Nordic’s maxims
  • Flexible; able to quickly adapt to working with different employees, clients, and changing priorities
  • Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change; reacting well under pressure
  • Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
  • Proficient with Microsoft Office products and other collaboration tools, including virtual meeting and cloud technologies  
  • Knowledge in at least one of the following is preferred: SQL, PowerBI, Python

Additional Details

  • Relocation to Madison, WI is not required

  • Travel up to 50%-60% of the time

 

Quick note on our partnerships

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Nordic. We appreciate your help in respecting our partners.

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