Director - Advisory Services - Performance Improvement (Population Health and Value-Based Care)

Who we are

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides health IT staffing, advisory consulting, and managed services that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic’s culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Your role

A Nordic Director of Advisory Services - Performance Improvement is responsible for overseeing multiple engagements, collaborating across multiple business lines to develop sales techniques, developing new market solutions, as well as contributing to Performance Improvement solutions. You'll need to act like an owner by delivering measurable results in reducing care costs, unnecessary utilization, consumer engagement and retention, and improved clinical outcomes.

If this sounds like what you're looking for, here’s what you’ll need:

  • Bachelor's degree required, with a preference in business, healthcare administration, industrial engineering, or related field
  • 10+ years of experience in the healthcare industry is preferred
  • Experience assessing, advising, and implementing models of value-based care and alternative payment models, including ACOs, CINs, CPC+, BPCIs, etc.
  • Experience using financial, clinical, utilization, and market data to support clients in value-based care strategy and decision-making

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Full Job Description

Director - Advisory Services - Performance Improvement

Performance Improvement is responsible for selling, creating, and delivering solutions and professional services to meet client’s needs. The director will work closely with healthcare providers on financial and operational improvements. A director is responsible for overseeing multiple engagements, collaborating across multiple business lines to develop sales techniques, developing new market solutions, as well as contributing to Performance Improvement solutions. Ideal candidates will have robust experience in healthcare management consulting.

Key Responsibilities

A Performance Improvement director will have the following responsibilities including, but not limited to:

  • Coordinating internally with other business lines to create high-performing teams
  • Delivering measurable results in reducing care costs, unnecessary utilization, consumer engagement and retention, and improved clinical outcomes
  • Implementing cross-continuum initiatives, including physician engagement/compliance, care management and transition programs, network optimization, and risk adjustment/coding initiatives
  • Developing and implementing integrated models of care management programs and services that control medical costs, create clinical efficiencies, and improve member’s health
  • Working with payer-provider partnerships to realize mutual business objectives; understanding standard partnership operating agreements, support strategy, and goal initiatives; driving measurable improvements and realizing expected results
  • Collaborating with Nordic Advisory Services, Managed Services, and Client Partnerships to create content, go-to-market strategies, and targeted prospecting and sales plans
  • Building client relationships and delivering on company business goals including building client relationships and identifying client’s needs
  • Using sales targets to identify and quantify effective sales strategies
  • Developing creative and innovative new go-to-market solutions
  • Serving as the primary point of intersection between sales and client services to demonstrate how our solution offerings create measurable value for our clients
  • Overseeing multiple engagements with minimal oversight
  • Contributing to business development efforts and identifying opportunities for collaboration with other Nordic business segments
  • Developing proposals and statements of work for client-specific engagements
  • Participating in, supporting, and completing RFI, RFP, and sales process
  • Providing timely coaching and mentoring of project team with the goal of developing and retaining talent within the organization

 

Skills and Experience

  • Bachelor’s degree required, with a preference in business, healthcare administration, industrial engineering or related field
  • 10+ years of experience in the healthcare industry is preferred
  • Experience assessing, advising, and implementing models of value-based care and alternative payment models, including ACOs, CINs, CPC+, BPCIs, etc.
  • Experience using financial, clinical, utilization, and market data to support clients in value-based care strategy and decision-making
  • Clearly definable accomplishments achieved during their healthcare experience
  • Excellent client interaction skills, collaborative work style, and excellent interpersonal skills
  • Excellent organization skills with excellent attention to detail
  • Must demonstrate and embody Nordic’s maxims
  • Flexible; able to quickly adapt to working with different employees, clients, and changing priorities
  • Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change, reacting well under pressure
  • Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
  • Proficient with Microsoft Office products and other collaboration tools, including virtual meeting and cloud technologies 
  • Knowledge in at least one of the following is preferred: SQL, PowerBI, Python
 

Compensation and Additional Details

  • Travel 50-70% of the time
  • Relocation to Madison, WI, is not required

 

Quick note on our partnerships

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Nordic. We appreciate your help in respecting our partners.

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