Client Operations Assistant

Who we are

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides health IT staffing, advisory consulting, and managed services that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic’s culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Your role

A Nordic client operations assistant supports Nordic's sales team. We want you to be you and act like an owner in organizing and prioritizing large volumes of communication. You’ll need to be able to make it about "we" while scheduling and organizing meetings, conference calls, and department activities. If this sounds like you, here’s what you’ll need:

  • Post-secondary education or equivalent experience
  • Strong attention to detail
  • Excellent verbal and written communication skills

If you know someone else who would be a great fit for this position, let us know.


Full Job Description

Client Operations Assistant

The client operations assistant supports functions essential to Nordic’s sales team productivity, including proposal coordination and team administration.

Key Responsibilities

The client operations assistant's responsibilities include, but are not limited to:

  • Scheduling and organizing meetings, conference calls, and department activities including administering travel and social event coordination
  • Facilitating proposal coordination across stakeholders and departments to ensure collaboration leads to successfully meeting timelines and quality standards
  • Organizing and prioritizing large volumes of emails, calls, and internal communications, along with preparing and sending correspondences
  • Coordinating the day-to-day management of the proposal creation process
  • Assisting with Nordic’s front desk duties, such as: opening and closing tasks, welcoming visitors, and directing phone calls
  • Assisting in the development of proposal and presentation materials to ensure consistency and adherence to proposal and presentation requirements
  • Conducting detailed white-glove reviews of proposal content and formatting to prepare for delivery
  • Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary

Skills and Experience

  • Post-secondary education or equivalent experience
  • 3+ years of administrative support in a professional office setting preferred
  • Excellent communication skills, written and verbal
  • Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets
  • Strong attention to detail and ability to organize and prioritize tasks
  • Must demonstrate and embody Nordic’s maxims
  • Able to work well under pressure and within time constraints
  • Able to work independently as well as within a team environment

Compensation and Additional Details

  • Position will be located at Nordic's home office in Madison, WI
  • Occasional travel up to 5% of the time
  • Benefits package offered
Quick note on our partnerships

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Nordic. We appreciate your help in respecting our partners.

EEO/AA Employer: M/F/Disabled and Vet.
Employee rights and responsibilities under the Family and Medical Leave Act