What happens when your patient volume increases and nothing else changes? Learn about the challenges and two things you can do to prevent them.
Posts in: queueing theory
This video shows how increasing capacity with referrals and patient retention affects your ability to provide care and produce positive outcomes.
What kind of patient volume can you handle before patients get frustrated with wait times? Before the variability impacts patient safety, outcomes?
Applying supply and demand mechanics and queuing theory principles can help us to more easily understand the dynamics at play, support balance measures, and frame improvement opportunities.