About

WHAT DOES NORDIC DO?

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides IT staffing, advisory consulting, and managed services that result in a stronger business with better patient outcomes.

WHAT DRIVES US?

We exist to enable the best possible experiences and outcomes for patients and their families.

History

 

Nordic was founded by an IT services entrepreneur and an experienced Epic consultant. With government regulations incenting the move to an electronic health record, healthcare organizations were rushing to implement Epic and Cerner, and high-quality talent was hard to find.

The consultants

Nordic attracted consultants with a unique strategy:

Build a deep relationship that involves understanding each consultant’s unique skill set, personal needs, preferences in the type of project/travel, and long-term aspirations
Be transparent about what we bill and what our consultants get paid
Focus on attracting the most experienced consultants
Instill the importance of mentoring clients for post-engagement success

The combination of transparency and meaningful relationships proved very attractive in the market for talent. Consultants loved the support from Nordic and thrived as they poured themselves into their clients, seeing the direct fruits of their labor.

The clients

On the other side of the equation, Nordic was applying a similar approach with clients:

Build a solid relationship with clients focused on listening and deep understanding
Be super responsive and flexible
Commit to guiding clients through to project success
Leave the client well mentored for a clean hand off and post-live success

Clients trusted our more experienced consultants, enjoyed the relationships we were able to build, and came to see Nordic as a go-to resource for any of their Epic needs. That strategy is still intact, now with a myriad of technology and solution offerings.

Today - from strategy to execution

We’ve evolved tremendously. We’ve expanded our offerings, acquired a select set of high-quality complementary organizations (including our entrance into Canada with Healthtech), and throughout it all, have consistently topped or maintained high KLAS rankings. We’ve also added an app to the Epic App Orchard and dramatically expanded our list of satisfied clients.

These new offerings and the corresponding evolution have always been in response to our clients’ needs.

While we still offer the strongest health IT staff augmentation in the industry (now including ERP, Cerner, MEDITECH, and more), we have also rounded out our solution offerings to the point where you can count on Nordic to solve a wide variety of healthcare-related challenges – from strategy through to the technical and operational execution.

  • Staffing Services
    • IT project leadership, application expertise (EHR, ERP, data & analytics), clinical and operational expertise
  • Advisory Services
    • Strategy - Vendor selection, M&A advisory, strategic planning, cloud, and data strategy
    • Performance Improvement - Improve, measure, and predict revenue and clinical outcomes
    • Enterprise Software Services - Implement, integrate, and optimize your EHR, ERP, and data solutions
  • Application Managed Services
    • Industry-leading support, maintenance, and upgrade services

The future

We expect the challenges of healthcare to become even more complex: unpredictable regulations, increasing consumerization, shifting payment strategies, and the ever-growing impact of artificial intelligence.

We are here to partner, guide, and provide a clear path forward.

We’re thrilled to serve healthcare organizations and offer an award-winning workplace for our employees so they can be happy, make a difference, and grow their careers.

Thanks for learning more about Nordic.

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